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Hotel · Nairobi · Nairobi

The Residences At Karen

A 4-star stay in Nairobi's leafy Karen district, with spa treatments, a wellness centre, and a choice of two on-site restaurants.

  • Outdoor swimming pool and sun terrace
  • Full spa & wellness centre with massage and beauty treatments
  • Two restaurants plus a poolside snack bar
8.8 Great 224 reviews Booking.com 8.8 · 224 reviews

About

The Residences At Karen

The Residences At Karen sits in the serene Karen area of Nairobi, within a 25-minute walk of the Kazuri Beads workshop. This 4-star hotel is designed for relaxation, with an outdoor swimming pool, a sun terrace, and a garden to unwind in.

Wellness is a clear focus here — there's a sauna, a treatment room, and a full spa lounge offering massages, facials, and body treatments. With two restaurants, room service, and a poolside snack bar, every part of the day is covered without leaving the property.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • High guest ratings across the board — Rooms, service, and staff all score 9.3, with value at 9.1 — an unusually consistent performance across the key categories.
  • Strong spa and wellness offer — The hotel lists a sauna, treatment rooms, and a long menu of massages and beauty services — from facials to manicures — making it a genuine wellness destination.
  • Plenty of on-site dining and activities — With two restaurants, a poolside snack bar, and a children's menu, plus a fitness centre, tennis court, and golf course, there's more than enough to fill a stay without leaving the property.

Worth weighing

3 to weigh
  • Mixed general rating compared to other categories — While Rooms, Service, and Staff all score 9.3, the General category sits lower at 8.7 — a sign that the overall experience may not quite match the individual highlights.
  • Limited room choice — Only one room type is listed — a Family Private Bathroom Room — which may not suit solo travellers or couples seeking more variety.
  • No pets allowed — If you want to travel with a dog or cat, this property won't work — the policy is explicitly no pets.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Private Bathroom Room

  • Garden view
  • Private bathroom

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness & Spa

  • Sauna
  • Treatment room
  • Massage (back, head, full body, foot)
  • Facial
  • Manicure & pedicure
  • Body scrub
  • Waxing
  • Make-up services

Pool & Outdoor

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Poolside snack bar
  • Children's pool

Dining

  • Restaurant (x2)
  • Room service
  • Outdoor dining area
  • Children's menu

Activities

  • Fitness centre
  • Tennis court
  • Golf course
  • Squash
  • Bowling
  • Hiking
  • Aerobics

Business & Convenience

  • 24-hour reception
  • VIP check-in/out
  • Meeting/banquet facilities
  • Fax/photocopying
  • Car hire
  • Laundry
  • Dry cleaning
  • Paid airport shuttle

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 224 reviews

Guest-rated 8.8/10 from 224 reviews

Booking.com · 8.8 · 224 reviews

04 — Location

Getting around Nairobi

The property sits in Nairobi.

Local context: The hotel is in Karen, a leafy suburb of Nairobi, about a 25-minute walk from the Kazuri Beads workshop — a popular stop for handmade ceramics and jewellery.

Getting around: The property offers car hire and a paid airport shuttle, making it easy to explore Nairobi and the surrounding area at your own pace.

Karen Road Karen Country Club, Nairobi, Nairobi, 00502, Kenya

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 12:00-23:30
Check-out
By 01:00-10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
26 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 12:00 to 23:30, and check-out is from 01:00 to 10:00.

Are pets allowed at The Residences At Karen?

No, pets are not allowed at this property.

Is there parking on site?

Yes, parking is available for guests.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available.

What dining options are there?

The hotel has two restaurants plus a poolside snack bar, and room service is available.

The bottom line

The Residences At Karen is a solid 4-star pick for a wellness-focused stay in Nairobi's Karen area, backed by strong guest scores. Just be aware of the limited room types and the no-pets policy before booking.

8.8Based on guest ratings and on-site facilities.

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